Home Depot is one of the biggest home improvement retailers in the world. With over 2,300 stores across North America, it is a reliable supplier of hardware, appliances, and building supplies. It has over one million products and offers a wide selection of items online. In addition, it offers home delivery and installation services in many areas.
The company is headquartered in Atlanta, Georgia. It was founded in 1978 by Bernard Marcus and two other associates. Their idea was to create a mega-store that focused on the home improvement market. They wanted a large selection of products and great prices.
Home Depot has evolved over the years into a multi-million dollar corporation that provides customers with both professional and do-it-yourself (DIY) service. It has a huge product catalog and a vast network of professionals. From plumbers to electricians, the company provides its customers with top-notch service.
Home Depot’s sales have been expanding at a steady rate. As of 2010, the company has a market share of nearly 35 percent. In fact, it is the largest home improvement retailer in the world. However, it is not immune from competition from competitors like Lowe’s, Kmart, and Ace Hardware.
One of the primary reasons why Home Depot has become such a powerhouse is its commitment to customer service. The company provides free same-day delivery, free delivery on select items, and a Do It For Me (DIFM) model. This program allows people to purchase specific products and receive a discount, as long as they install them themselves.
Another factor that sets Home Depot apart from its rivals is its dedication to the community. It promotes volunteerism and philanthropy, including a $12.5 million philanthropic budget. Some of the company’s philanthropic efforts include funding the Boys and Girls Clubs of Canada, as well as Habitat for Humanity.
Founded in 1978, Home Depot has over 2,295 stores in North America. The company’s retail locations are located in all 50 states and Mexico. Additionally, Home Depot operates an e-commerce business, a direct mail subsidiary, and has 93 distribution centers throughout the United States and Canada.
Among its customers, the typical shopper is a middle-aged white man with a college degree. Most shoppers make at least two trips to the store each year. These customers are also primarily white men living in suburbs or outlying areas.
Since its founding, Home Depot has been a leader in the home improvement industry. It has a large number of associate partners, and it boasts a wide variety of professional services, such as professional installation. Moreover, the company has a robust network of distribution centers and associate partners.
Home Depot is also known for its impressive customer loyalty, which reached 72%. As a result, the company maintains a strong customer base, and it continues to expand its stores.
Although the company has a massive customer base, it struggles to penetrate emerging markets. In the coming years, it plans to grow its sales to $37.5 billion.
